Thank you for shopping at the following are the terms and conditions that constitute our shipping policy.

Shipping Costs Latest Update

Shipping costs for all orders anywhere in Australia is $10.00 (ten) Australian dollars, and we will upgrade all orders to Express overnight shipping at no extra cost.

Shipping to New Zealand is $15.00 Australian dollars and we will upgrade all orders to Express Courier shipping at no extra cost.


Shipping Processing time

All orders are processed within 1-2 business days, Please note orders are not shipped or delivered on weekends or holidays.

Orders will be delivered within 2-7 days depending on where you live in Australia. and 4 to 8 days depending on where you live in NZ.

Should you not receive your order within 7 days please contact us urgently.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via e-mail or telephone.

Shipping Rates & Delivery Estimates.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping confirmation & Order tracking

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Harrow Australia is not responsible for any customs and taxes applied to your order, All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes etc)

Returns Policy

Our Returns and Refund policy provides detailed information about options and procedures for returning you order.